CONTRACTORS CASE STUDIES
Read the compelling narratives of our clients that showcase the remarkable benefits of integrating Virtual Assistants into the world of building and construction. Our case studies provide real-life examples of how our virtual assistants have played a pivotal role in supporting businesses owners throughout their journey.
SMALL SPARK CONTRACTING
"Words can't describe how much better it is not having to be on your phone all the time. You've truly gone above and beyond what I thought you'd be able to help me with."
Meet Andrew, the owner of Small Spark Contracting, where expert electrical services meet top-notch customer care.
Before teaming up with TradieVA, Andrew was constantly juggling phone calls while on the job, whether up on a roof or under a floor. The struggle was real, and it was taking a toll on both his work and personal life. But then, everything changed with TradieVA!
📱 Biggest Wins with TradieVA:
- Fewer Calls, Less Stress: No more constant interruptions – Andrew now has the peace of mind to focus on the job at hand without being glued to his phone.
- Consistent Social Media Presence: TradieVA stepped up to keep Small Spark Contracting active and engaged online, helping the business shine brighter.
- Quality Customer Focus: With fewer distractions, Andrew can give his full attention to both the job and his customers, ensuring top-tier service every time.
🔄 Impact on Daily Operations: Andrew's stress levels have significantly dropped. Tasks like catching up on invoices, responding to customer messages, and dealing with marketing calls are now a breeze, thanks to TradieVA. The ability to focus on the job without endless office admin has been a game-changer! 🎯
A big shoutout to Andrew's VA, Jay, who has been nothing short of amazing. Jay's adaptability and dedication have exceeded Andrew's expectations, tackling every challenge with ease and ensuring smooth operations all the way. 💪
💡 Recommendation: Get some help. Andrew can't emphasize enough the value of not having to take every phone call – it's a total game-changer! 🎉
COLES REFRIGERATION AND AIR CONDITIONING
"Gaining back time. Being able to offload tasks that I feel I did'nt needed or wanted to do. And the opportunity to focus on more higher revenue earning task or jobs."
Coles Refrigeration and Air Conditioning, led by Mitchell, delivers expert service in air conditioning, refrigeration, and catering equipment. Like many trade business owners, Mitchell was bogged down by admin work and the struggle to find reliable local staff.
Challenges:
❌ Overloaded with admin tasks, limiting time for high-value work
❌ Recruitment issues and inconsistent processes
❌ Lack of systems slowed down operations
How TradieVA helped:
✅ Delegated admin tasks to a skilled VA
✅ Built SOPs and training videos for smoother operations
✅ Reclaimed time to focus on revenue-driving jobs
✅ Gained reliable support that integrated seamlessly with the team
With TradieVA, Mitchell now runs a more efficient business and finally has the time to focus on growth.
MOJO AIR
"The biggest benefit is you can offset those admin tasks that you don’t need to be doing and focus on the high-value stuff."
Mojo Air operates in the air conditioning and ventilation space, handling commercial construction projects, direct residential clients, builders’ works, and service and maintenance for commercial, industrial, and residential spaces.
Key Challenges and Solutions:
❌ Time pulled in too many directions: Josh was constantly interrupted, making it difficult to focus on high-priority tasks.
❌ Needed accountability: Without reminders or task prompts, important tenders or quotes would get delayed or missed.
❌ Admin overload: Managing tender requests and commercial estimates was taking up valuable time that could be better spent elsewhere.
💡 Solution:
✅ TradieVA’s Rizza, took over key admin tasks, including setting up tender requests, managing quote reminders, and maintaining consistency with due dates. Rizza’s proactive support ensured Josh stayed accountable and on track.
Feeling the admin overload? Let’s help you delegate so you can focus on growing your business.
NU-VISION PAINTING
“Time is a big win now that I can offload urgent tasks.”
NU-Vision Painting is a Perth-based painting service specializing in property painting solutions for residential, commercial, and government clients. After over 10 years of managing tasks without dedicated admin support, they recognized the need for change to regain time and improve operations.
Challenges:
❌ Overwhelmed with time-consuming tasks like quotes, invoices, and customer engagement.
❌ Slow communication and response times despite automation efforts.
❌ Work-life balance issues: felt disconnected from family and constantly distracted by work.
❌ Delayed invoicing led to cash flow challenges.
How TradieVA Helped:
✅ Delegated essential admin tasks to Carla, their VA, allowing more focus on high-priority business activities.
✅ Enhanced communication with clients, eliminating bottlenecks and improving response times.
✅ Developed streamlined systems and processes for smoother operations and growth.
✅ Fostered open, clear, and consistent communication throughout the day.
✅ Provided access to TradieVA’s supportive, process-driven working environment to maximize results.
If you’re ready to take control of your time and streamline your business, TradieVA can help you delegate with confidence and focus on what truly matters.